Do you work with insurance?
Yes. Bring us the claim number and your adjuster's details when you drop the car off and we deal with them directly. You still see every line of the estimate, and nothing is done to your car without your approval.
What does an estimate cost?
Nothing. We walk the car, photograph the damage and price the work. You get the estimate to keep whether or not you have the repair done here.
How long will my car be here?
It depends on the panels and on parts. What we will not do is guess — you get a finish date once the work is approved and the parts are confirmed, and you hear from us if anything moves it.
Do I need an appointment?
For an estimate, no — come by during opening hours. For the repair itself we book a drop-off day so the car goes straight into the shop instead of sitting on the lot.
Can I see what is happening to my car?
Yes, and that is the part we are proudest of. Every car has its own page: the stage it is at right now, photos as the work goes on, the estimate, and the date it is due back. You get a login when the car is checked in.
